Privacy Policy
Last updated: October 7, 2026
aein (“we,” “our,” or “us”) provides a private space for couples to stay connected, share moments, and organize parts of their lives together.
This Privacy Policy explains how aein collects, uses, stores, and protects information when you use our website and mobile application.
1. Information We Collect
Depending on how you use aein and which features are enabled, we may process the following categories of information:
Account information
- Email address and account identifiers.
- Authentication and account-management information.
Relationship and profile information
- Names or profile details you choose to provide.
- Couple membership and invitation or joining information.
Content you create or share
- Messages, memories, notes, drawings, tasks, wishlists, and other content you choose to save.
- Relationship dates, plans, availability schedules, and other information you enter into the app.
- Images or other media you upload, where supported.
Technical information
- Information needed to operate, secure, troubleshoot, and maintain the service, which may include diagnostic records and technical data provided by your device or service providers.
The specific information processed depends on the features you use and the permissions you grant.
2. How We Use Information
We use information, where applicable, to:
- Create and manage user accounts.
- Connect authorized members of a couple.
- Provide messaging, planning, calendar, and relationship features.
- Save and synchronize content between authorized devices.
- Maintain service reliability and security.
- Troubleshoot errors and prevent abuse.
- Respond to support requests.
- Meet applicable legal obligations.
We do not describe information as anonymous or aggregated unless it has been processed accordingly.
3. How Information Is Stored and Shared
aein uses third-party infrastructure providers to operate its services. These providers may process information on our behalf, subject to their applicable terms and configurations.
For example, Supabase may provide authentication, database, file-storage, or realtime infrastructure, depending on the features enabled.
Information may also be disclosed when necessary to comply with applicable law, respond to valid legal requests, protect the rights and safety of users, or address security incidents.
We do not sell personal information as a business model. Any additional sharing or processing will be subject to applicable law and the disclosures provided for the relevant service.
4. Messages and Encryption
aein is designed to provide a private space for couples.
The level of protection available for messages depends on the encryption and access-control mechanisms implemented in the application. Data transmitted between your device and our services may use transport encryption where properly configured.
We will describe messaging as end-to-end encrypted only when the implementation has been verified to ensure that message content is encrypted on the sender's device and can be decrypted only by authorized recipient devices.
Until that verification is complete, users should not assume that service operators or infrastructure providers are technically unable to access message content.
5. Permissions and Device Information
Some features may request access to device capabilities, such as notifications, photos, or media selection.
You can manage available permissions through your device settings. If a permission is not granted, the related feature may be unavailable or limited.
We aim to request permissions only when they are needed for the functionality being used.
6. Data Retention
We retain information for as long as reasonably necessary to provide the service, maintain account functionality, resolve disputes, meet legal obligations, and protect the security of aein.
Retention periods may differ depending on the type of information and the feature involved.
When information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law, subject to legitimate retention requirements and technical limitations.
7. Account Deletion
You may request deletion of your aein account through the account-deletion options provided by the application or through the instructions on our Delete Account page.
Account deletion may involve removing account information and associated content, subject to applicable legal obligations and necessary retention exceptions.
Content shared with another person, backups, records retained for legitimate legal or security purposes, and information stored by third-party services may require additional handling.
Please visit our Delete Account page for the applicable process and instructions.
8. Security
We use appropriate technical and organizational measures intended to protect information against unauthorized access, loss, alteration, and disclosure.
No online service or storage system can be guaranteed to be completely secure. Users should protect their login credentials and notify us if they suspect unauthorized access to their accounts.
9. Children's Privacy
aein is intended for adults in romantic relationships and is not designed for children.
We do not knowingly seek to collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us, please contact us so that we can assess and take appropriate action.
10. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or information about the processing of your personal data.
To make a privacy-related request, contact us using the details on our Support page. We may need to verify your identity before acting on a request.
11. International Processing
Our service providers may process or store information in countries other than your own. Where required, we will take appropriate steps in accordance with applicable data-protection laws.
12. Changes to This Policy
We may update this Privacy Policy as the service develops or legal requirements change.
When we make changes, we will update the date at the top of this page. Where required by law, we will provide additional notice or obtain consent.
13. Contact Us
For privacy questions or requests, please visit our Support page.
aein — A private space for two.