Support
Need help with aein? We're here to help with account access, Couple Home issues, privacy requests, and other problems you may encounter while using the service.
How Can We Help?
Account & Login
Get help with signing in, verification, account access, or other authentication issues.
Couple Home
Get help with creating, joining, or managing your Couple Home.
Privacy & Data
Ask questions about your personal information, privacy, or data handling.
Account Deletion
If you want to delete your account, visit our Delete Account page.
Contact Support
For support requests, please contact us using the official support contact associated with your aein service.
When contacting support, please include enough information for us to understand the issue, but do not send passwords, authentication codes, or other sensitive credentials.
Account and Security Issues
If you believe someone has accessed your account without authorization, change your account credentials where possible and contact support as soon as possible.
Never send your password, one-time password, verification code, or other authentication credentials to support.
Privacy Requests
For privacy-related requests, please review our Privacy Policy.
If you want to request deletion of your account, visit our Delete Account page.
Before Contacting Support
If you are reporting a technical problem, it can help to include:
- The email address associated with your account.
- A short description of the problem.
- The screen or feature where the problem occurred.
- Your device type and operating system, if relevant.
- Steps that reproduce the problem, if possible.
Please do not include passwords, OTP codes, private encryption keys, or other sensitive credentials in a support request.
Privacy & Terms
You can learn more about how aein handles information in our Privacy Policy and about use of the service in our Terms of Service.
aein — A private space for two.